6 Proven Ways to Fix No Internet Connection Issues on your Computer

The Internet found its way to every pore of our bodies, and little is the number of things we can do without it. Although the infrastructure is being upgraded constantly, Internet outages are not a thing of the past yet. They appear out of nowhere, like a plague, and paralyse you and all the activities you do.

No Internet connection can appear anytime, while you are writing your homework, just before you want to download the latest episode of Game of Thrones, Chernobyl, or any other of your favorite shows, while playing a game with your friends, or even worse, while you are chatting via Facebook, Viber, Skype, etc. While “No internet access,” “No internet connection” or “Limited access” stands on your screen, and you wonder what to do next, read this article carefully, as we share the 6 proven way you can try from the comfort of your home, to fix the issue and regain internet access.

Ensure that cables are plugged in correctly

Although cats, dogs, and other pets don’t browse the net or chat online, they are big fans of it - of the cables that is, finding them to be a nice for teeth sharpening, or playing. Maybe you don't have an Internet access, or your internet connection keeps dropping because of an unplugged or loosened Ethernet cable.

Also, the cable might be damaged. Even though you consume Internet Wi-Fi, remember that the Ethernet cable still pulls the plug - the one who can pull the Ethernet cable pulls the plug. Ensure that all cables (from modem to wall, from modem to router or computer, from router to computer, etc.) are properly plugged in and are not loose, and say bye to "computer will not connect to internet" and hello to fast Internet connection. Also, check the cables for physical damage. Protect the cables additionally, so that Lucky, or Ava won’t chew them again.

Restart the router

Even though the router is not a human, it can still fall asleep sometimes - give it some rest from time to time, it deserves it. It can stop sharing the net all of a sudden, or not to connect again after Internet issues. It’s your time to play a doctor now - check what the lights on the router say.

They reveal the status of the Internet connection, if your computer is recognized through Ethernet and more. If the lights aren’t on, or blink, or any other signal, which you can determine from the router’s instruction manual, and you can't connect to the Internet, restarting the router would be the best course of action.

Turn it off, and turn it back on after a few minutes. Also, updating the firmware is a good solution which you should consider, unless you want downtime. The latest firmware may contain performance improvements and bug fixes your router needs. If restarting the router didn’t help, you may want to check if no internet connection is the real problem. Maybe your Internet connection is very slow, making you believe that you are not connected to the Internet. In this case, you may check the Slow internet guide, which shares more information on how to fix slow internet speed and connection.

Scan for viruses

Viruses can seriously harm our computers and data, as well as the Internet speed. They come out of nowhere and cause chaos. The best way to get rid of them is to catch them while they are asleep, because when they are awake, one would certainly escape. Access Safe Mode (Windows only), (re)install your antivirus and start scanning. Once the scan is completed and if viruses are found, click on the Delete button to remove them. Having an antivirus software doesn’t mean you are safe, so don’t rely just on that. You may have thousands, but still a virus can always find its way to your computer.

Enable the Wi−Fi card

Believe it or not, you may not have Internet access because you let your Wi-Fi card go on summer vacation. On the majority of keyboards, there is a button, or a combination of buttons which will enable or disable the Wi-Fi card. If you cannot connect to the Internet and the router is working fine, it is possible that you have accidentally disabled the wireless card/adapter (Wi-Fi). Don’t worry, this can happen to the best of us, too. In order to be able to connect to the Internet, you will just need to turn on the Wi-Fi card again, and be more careful in future. The same may apply if your computer is connected to the Internet via an Ethernet cable. if you are thinking to buy PC then PC review site can make your work easy.

Set your computer to obtain an IP address automatically

If you don’t have a driver’s license, you won’t be able to drive a car (legally). If you don’t have a passport, you won’t be able to leave your country (legally).

If your computer is not allocated an IP address, it won’t connect to the Internet (in any way). Usually, IP address is obtained automatically by your computer, however, maybe you have disabled that option accidentally. You can verify and activate automatic obtaining of IP address, by following the steps below:

- Windows

1) Right-click the Windows icon in the bottom-left corner of the screen and select Control Panel
2)  In the search box, type adapter, and then, under Network and Sharing Center, click View network connections
3) Right-click the Local Area Connection (or the Ethernet) icon and select Properties

*If your computer is connected to the Internet, via Wi-Fi, you need to right-click the Wi-Fi connection.
4) Select Internet Protocol Version 4 (TCP/IPv4) from the list of items and click Properties

5) Select the round buttons next to Obtain an IP address automatically and Obtain DNS server address automatically and click OK twice to close the remaining windows.

- Mac

1) Click the Apple icon in the top-left corner of your desktop and select System Preferences

2) Click on Network

3) In the Network window, next to Show, select Built-in Ethernet

4) Click on the TCP/IP button

5) Configure IPv4, by selecting Using DHCP from the drop-down list

6) Click Apply Now and close the windows

Change the DNS settings

Wrong DNS settings can be the reason for your computer to be cut off from the Internet. In order to go online again, you will need to change the DNS settings for good. Initially, DNS should be handled by the ISP you are subscribed to, however, you have the possibility to change them by yourself. The most reliable DNS server is the one of Google, which you can easily switch to - i.e.

If all of the above didn’t help and if you are hungry for more solutions, don’t be shy and drop by to find the right solution in the Solutionbay’s specific guide on how to fix internet connection


Author: Filip Ristev

Filip Ristev - a BA (with hons) degree holder from computer science and
tech writer on solutionbay.com

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